Shipping policy

BeeYOU carefully prepares, packages, and ships every order to the shipping address provided by the customer at checkout.

Once Your Package Has Shipped

Once an order has been accepted and scanned by the shipping carrier, including USPS, UPS, or another shipping provider, the package is in the carrier's possession and control.

BeeYOU is not responsible for:

  • Carrier delays

  • Packages lost while in the carrier's possession

  • Shipping or routing errors made by the carrier

  • Weather-related or operational delays

  • Packages marked as Delivered by the carrier but reported missing

  • Packages stolen after delivery

Tracking information provided by the shipping carrier will be used to determine the shipping and delivery status of an order.

If your package is delayed, lost in transit, or marked as delivered but cannot be located, please contact the shipping carrier directly to initiate a claim or missing-package request when applicable.

BeeYOU will gladly provide any available tracking or shipment information needed to assist with the carrier's investigation.

Shipping issues caused by or occurring while a package is in the carrier's possession are not eligible for a refund, replacement, or store credit from BeeYOU, except where otherwise required by applicable law.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

BeeYOU is not responsible for packages delivered to an incorrect address when the address provided by the customer was incorrect or incomplete.

If a package is returned to BeeYOU due to an incorrect or incomplete address, refused delivery, or another issue outside of BeeYOU's control, the customer will be responsible for any additional shipping charges required to resend the package.

Original shipping charges are non-refundable and will not be issued as store credit.

Errors Made by BeeYOU

If BeeYOU ships your order to an address different from the address provided with your order, or an error made by BeeYOU directly causes a shipping issue, we will take responsibility and make it right.

Once the issue has been reviewed and confirmed to be an error made by BeeYOU, we will provide, at our discretion, either a replacement or store credit, in accordance with our Return & Refund Policy.

Agreement to This Policy

By completing a purchase from BeeYOU, you acknowledge that you have reviewed your shipping information and agree to this Shipping Policy.

Nothing in this policy is intended to limit any rights or remedies that cannot legally be waived under applicable law.